BUBL LINK: Computer user support

BUBL LINK Catalogue of Internet Resources

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Computer user support

Titles

Descriptions

Comments: bubl@bubl.ac.uk

Bleeping Computer: Online community providing free original content, consisting of computer help and tutorial suitable for new computer users. Free registration is required.
Author: Bleeping Computer LLC
Subjects: computer science education, computer user support
DeweyClass: 004
Resource type: directory
Bruton Consultancy for Helpdesk Best Practice: Collection of free documents, press articles, presentations and links about IT help desk management.
Author: Bruton Consultancy
Subjects: computer user support
DeweyClass: 004
Resource type: documents
Computer Information Centre: Reference information for IT users and buyers, with links to hardware and software companies, industry organisations and user groups, technology information sources, online support and news.
Author: Computer Information Centre
Subjects: computer user support
DeweyClass: 004
Resource type: index
Computing.Net: Technical support for the computer industry, providing forums for discussing Windows, Macintosh, Unix, and OS/2 operating systems, a search mechanism for finding software for different specifications, and a help section to assist completion of common tasks and problem solving.
Author: Computing Networks
Subjects: computer user support, macintosh operating system, unix operating system, windows
DeweyClass: 004
Resource type: documents, forum
EASI: Equal Access to Software and Information: A set of chargeable online workshops that focus on adaptive computing technology, creating accessible web pages, learning disabilities and access to the disciplines of science, engineering, and mathematics. All courses are provided over the Internet using email and can be taken from anywhere and at any time.
Author: EASI
Subjects: computer user support, disability, internet based education
DeweyClass: 362.4
Resource type: documents, sounds
ECDL: European Computer Driving Licence: Details of a European-wide qualification which enables people to demonstrate their competence in computer skills. It aims to raise the general level of competency in IT, to improve productivity at work, to enable employers to invest more efficiently in IT, and to ensure that best practice and quality issues are understood and implemented. The full syllabus is available online and includes modules in using the computer and managing files, word processing, spreadsheets, databases / filing systems, presentation and drawing, information network services.
Author: British Computer Society
Subjects: computer user support, key skills
DeweyClass: 374
Resource type: documents
Help-Site Computer Manuals: Help and documents in relation to computing, including assistance in DOS, programming, hardware, Unix, Internet, VAX/VMS, Macintosh, Windows 95, Networks, Windows NT, and OS/2.
Author: Reynolds, Nick
Subjects: computer user support, macintosh operating system, unix operating system, windows
DeweyClass: 005
Resource type: guide index
Microsoft Keyboard Assistance and Shortcuts: Outlines a wide variety of keyboard shortcuts for use with Microsoft products. Also offers links to free downloadable documentation and technical support resources.
Author: Microsoft Corporation
Subjects: computer applications, computer user support
DeweyClass: 005.3
Resource type: guide
PDAsupport: Collection of links to resources relating to PDAs (Personal Digital Assistants) including software, product reviews and specifications, and support materials.
Author: Glissmeyer, Mark
Subjects: computer user support
DeweyClass: 004.1
Resource type: index
Sensible Computer Help: Aimed at small businesses and home computer users, Sensible Computer Help covers Windows tutorials, advice on buying a computer, wireless network security, backing up files and email etiquette. Also includes a dictionary of basic terminology in the field and links to free resources.
Author: Davis, Ellen
Subjects: computer user support, internet education and training
DeweyClass: 004.678
Resource type: documents
TechDis: Technology for Disabilities Information Service: Service promoting the accessibility of Web pages to those with learning difficulties and/or disabilities. Includes a database with information about products such as listening devices, backrests, glare filters, Braille equipment, speech synthesisers, and magnification aids. A selection of related articles and projects are also given.
Author: JISC Technologies Centre
Subjects: computer user support, disability, web site development
DeweyClass: 362.4
Resource type: service
UCISA TLIG Document Sharing Archive: Collection of computer documentation intended to ease the sharing of documents between UK universities by collating material produced by various sources, which is available to be adapted or reproduced. It consists of an index of online documents from contributors, and links to their document pages.
Author: Universities and Colleges Information Systems Association Teaching, Learning and Information Group
Subjects: computer user support, information technology, office systems
DeweyClass: 004
Resource type: document index
UCISA: Universities and Colleges Information Systems Association: UCISA represents the whole of higher education in the provision and development of academic, management, and administrative information systems, providing a network of contacts and a powerful lobbying voice.
Author: Universities and Colleges Information Systems Association
Subjects: computer user support, higher education administration, information management in education
DeweyClass: 378
Resource type: institution
Virtual Dr: Collection of forums for computer users, addressing problems with operating systems including DOS, Linux, and different versions of Windows. Also provides links to discussions on hardware and Web authoring issues. Resource is keyword searchable.
Author: internet.com
Subjects: computer user support, linux, windows
DeweyClass: 004
Resource type: forum
Virtual Network Computing: Remote display system which allows users to view a computing desktop environment from anywhere on the Internet and from various machine architectures including Windows 95 / 98, Windows NT, Sparc Solaris, Linux, and DEC Alpha OSF1. Software may be downloaded.
Author: AT&T Laboratories, Cambridge
Subjects: computer performance, computer user support
DeweyClass: 004.65
Resource type: software
Wiredguide: Index of resources intended to help the novice computer and/or Internet user. Offers guides and tutorials providing basic computing instruction, question and answer forums, an index of search engines, dictionaries and glossaries of terminology, a series of working tips and tools, software downloads, and manufacturer's technical support services for the PC and the Mac.
Author: Wiredguide
Subjects: computer user support, computing links, internet user education
DeweyClass: 004
Resource type: index